Privacy Policy

Navigate the Digital Economy with Clarity and Confidence

Last Updated: November 13, 2025

Look, We Get It - Privacy Matters

When you're dealing with crypto and blockchain stuff, privacy isn't just some checkbox exercise. It's the whole point, right? You've chosen digital assets partly because you care about control over your financial life.

At Shadow Atrnverse Accounting, we're not gonna pretend we're some faceless corporation reading from a legal script. We're accountants who live in the crypto world too, and we know what keeps you up at night. So here's the real deal on how we handle your information - written like actual humans talk.

Bottom Line Up Front

Your financial data - especially your crypto holdings and transactions - stays locked down tighter than a hardware wallet. We don't sell it, we don't rent it, and we definitely don't hand it over to anyone unless you tell us to or the law absolutely requires it.

What Information We Actually Collect

Let's break this down into what we need versus what we don't. We're not here to collect data for the sake of it.

Personal Identification Stuff

  • Basic contact info: Name, email, phone number, mailing address - you know, so we can actually reach you
  • Tax identifiers: Your SIN or business number (we're in Canada, remember), because CRA isn't exactly optional
  • Government ID: Sometimes needed for KYC compliance, especially with larger crypto transactions
  • Business details: If you're running a crypto business or mining operation, we'll need the corporate info

Financial & Transaction Data

  • Bank account details for wire transfers and payment processing
  • Credit card info if you're paying by card (though we never store full card numbers ourselves)
  • Traditional investment accounts if they interact with your crypto holdings

Technical Information

  • IP addresses and browser types when you visit our site
  • Usage patterns - which services you're interested in, how long you hang around on pages
  • Device information if you're using any mobile tools we provide

Cryptocurrency & Blockchain-Specific Data

Here's where things get interesting. Working with crypto means we're dealing with data that's... well, different.

Wallet Addresses & Transaction Histories

Yeah, we need to see your public wallet addresses and transaction histories to do our job. But here's the thing - we treat these like they're Fort Knox material. Just because blockchain data is "public" doesn't mean we're broadcasting your holdings to the world.

We collect this directly from you via CSV exports, API connections (read-only, always), or manual entry. We never ask for private keys or seed phrases. If anyone claiming to be us asks for that, run away and call us immediately.

What Crypto Data Looks Like for Us

  • Exchange account data: Transaction histories from Coinbase, Binance, Kraken, whatever you're using
  • DeFi interactions: Your liquidity pool positions, yield farming activities, staking records
  • NFT transactions: Mints, sales, transfers - the whole digital art saga
  • Mining or staking income: Block rewards, validation earnings, all that good stuff
  • Cross-chain transfers: When you're moving assets between different blockchains
  • Smart contract interactions: Any time you're doing something more complex than a simple send/receive

We analyze this stuff to calculate your adjusted cost base, track capital gains/losses, figure out what's income versus capital property, and generally keep CRA happy while minimizing your tax bill.

How We Actually Use Your Information

We're not gonna bury this in legal-ese. Here's what we do with your data and why:

Tax Preparation & Advisory

Obviously. We crunch your numbers, prepare your returns, give you strategic advice on timing trades and structuring transactions. That's literally why you're here.

Client Communication

Sending you updates about your account, answering your questions, letting you know about tax deadlines or regulatory changes that affect your crypto holdings.

Compliance & Reporting

Meeting our legal obligations as accounting professionals. When CRA or other regulators have legitimate requests, we need to respond appropriately.

Service Improvement

Understanding what services clients need most, which crypto issues are popping up frequently, where we can make things easier for everyone.

What We DON'T Do
  • Sell your data to third parties - ever
  • Use your transaction history for our own trading (that'd be super sketchy)
  • Share your crypto holdings with anyone outside our team without explicit permission
  • Send you spam marketing about random crypto projects
  • Provide your info to data brokers or aggregators

How We Keep Your Data Secure

Look, if you're into crypto, you probably know more about security than the average person. You get concepts like encryption, cold storage, and the importance of not clicking sketchy links. We operate at that same level of paranoia - the healthy kind.

Technical Security Measures

  • End-to-end encryption: Data in transit and at rest gets encrypted using industry-standard protocols (AES-256, TLS 1.3)
  • Secure servers: Canadian-based servers with physical security, redundancy, and regular security audits
  • Multi-factor authentication: Required for all team members accessing client data
  • Regular security updates: Our systems get patched religiously, no exceptions
  • Intrusion detection: Monitoring for unauthorized access attempts 24/7
  • Regular backups: Encrypted backups stored in separate secure locations

Human Security Practices

  • Team members sign strict confidentiality agreements (beyond the professional requirements)
  • Access to client data is role-based - people only see what they need for their specific job
  • Regular security training on phishing, social engineering, and crypto-specific threats
  • Clean desk policies and secure disposal of any physical documents
Real Talk About Security

No system is 100% hack-proof - anyone who tells you otherwise is lying. But we're doing everything reasonably possible to protect your data. If there's ever a breach affecting your information, we'll tell you immediately - no corporate BS, no delays. You deserve to know so you can take action.

When We Share Your Information (And With Whom)

We keep this list short intentionally. Your data doesn't go on some grand tour of third-party vendors.

Service Providers We Actually Use

  • Tax software platforms: To prepare and file your returns electronically
  • Cloud storage providers: For secure document storage (encrypted, Canadian servers)
  • Payment processors: To handle your payment transactions securely
  • Email and communication tools: For client correspondence

All these providers are contractually obligated to maintain confidentiality and can only use your data for the specific services we've hired them for.

Legal & Regulatory Sharing

Sometimes we're legally required to share information:

  • Canada Revenue Agency: Tax returns and supporting documentation as required
  • FINTRAC: For anti-money laundering compliance when dealing with larger crypto transactions
  • Court orders or subpoenas: If legally compelled, though we'll notify you unless prohibited
  • Professional regulatory bodies: If there's an audit or investigation of our practice

With Your Permission

We might share your info with others if you explicitly tell us to - like coordinating with your lawyer, financial advisor, or other professionals on your team. But only with your clear, documented consent.

Cookies & Website Tracking

Yeah, we use cookies. Not the chocolate chip kind, unfortunately. Here's what's happening when you browse our site:

Essential Cookies

These make the website actually work - keeping you logged in, remembering your language preferences, basic functionality stuff. Can't really turn these off without breaking the site.

Analytics Cookies

We use these to understand how people use our site - which pages are popular, where folks are getting confused, how long people stick around. It's anonymized data that helps us make the site better. You can opt out of these if you want.

What We Don't Use

  • Advertising cookies or tracking pixels
  • Third-party marketing cookies
  • Social media tracking (unless you explicitly use a social share button)

Most browsers let you control cookies through settings. If you block all cookies, some features might not work properly - but you'll still be able to contact us and access basic info.

Your Rights (And How to Use Them)

Under Canadian privacy laws (PIPEDA mainly), you've got rights over your personal data. Here's what you can do:

Access Your Information

You can request a copy of all the personal data we hold about you. We'll provide it within 30 days, usually faster. There's no fee unless the request is super complex or excessive.

Correct Inaccurate Data

If something's wrong in your records, let us know and we'll fix it. This is actually important for tax purposes, so don't sleep on this.

Request Deletion

Want us to delete your data? We can do that, with some exceptions (like if we're legally required to keep tax records for a certain period). We'll let you know what we can and can't delete.

Data Portability

You can request your data in a format that's usable with other services. We'll provide it in CSV or PDF format, whatever works for you.

Withdraw Consent

Changed your mind about how we use your data? You can withdraw consent anytime. This might affect our ability to provide certain services, but that's your call.

To exercise any of these rights, just email us at info@shadowatrnverse.info or call (416) 555-0847. We'll verify your identity (for security) and handle your request promptly.

How Long We Keep Your Data

We don't hoard data forever just because we can. But tax and accounting rules mean we need to keep some stuff for specific periods:

  • Tax returns and working papers: 7 years minimum (CRA requirement)
  • Transaction records: 7 years for tax purposes, longer if needed for audit defense
  • Client communication: Usually 7 years, some kept permanently if related to ongoing matters
  • Contract and engagement letters: Permanently for professional liability purposes
  • Marketing data: Until you unsubscribe or we determine it's no longer relevant

After retention periods expire, we securely delete or destroy the data. For electronic records, that means secure deletion with verification. For physical documents, we use certified shredding services.

Why So Long?

CRA can audit returns going back several years, and crypto tax issues are complex enough that having historical records can save everyone a lot of headaches. Plus, if there's ever a dispute, you'll be glad we kept the documentation.

When This Policy Changes

Privacy laws evolve, our services expand, and sometimes we need to update this policy. When we make changes:

  • We'll update the "Last Updated" date at the top
  • For minor changes (typos, clarifications), we'll just post the update
  • For significant changes affecting how we use your data, we'll email you directly
  • You'll have a chance to review changes before they take effect

We recommend checking this page occasionally, especially if you're concerned about privacy. You can also subscribe to notifications about policy updates if you want.

Questions or Concerns? Let's Talk

Seriously, if something in this policy doesn't make sense, or you have questions about how we handle your specific situation, just reach out. We'd rather explain things clearly than have you worry.

Privacy Officer Contact

Shadow Atrnverse Accounting
2750 Yonge Street, Suite 402
Toronto, ON M4N 3L7
Canada

(416) 555-0847

info@shadowatrnverse.info

Filing a Complaint

If you're not satisfied with how we've handled a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, talk to us first - we'll do our best to make things right.

Final Thoughts

Privacy in the crypto world is complicated. On one hand, you've got immutable public blockchains. On the other, you need professional services that require sharing sensitive information. We're committed to finding that balance - giving you the expert help you need while respecting your privacy as much as legally and practically possible.

Thanks for trusting us with your financial data. We don't take that lightly.